Customer Info

Reservation Info

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Deposits, Cancellations and Non Show

  1. We would respectfully remind guests that a booking constitutes a contract.
  2. Check in only from 3.00pm until 9.00pm daily. Failure to check in by these times will be treated as a non-show or cancellation, unless agreed beforehand and confirmed in writing by the hotel.
  3. We regret that if a room booking is cancelled less than 7 days prior to 3.00pm on the day of arrival, the full amount will be charged less the cost of any meals not taken. However, if the room is subsequently re-let on behalf of the guest.
  4. Room bookings are non-refundable and non-transferable to another customer.
  5. Customers will be fully charged for early departure from rooms booked less any cost of meals not taken.
  6. For any group bookings for 2 rooms or more, the person/company organising the booking will be solely responsible for all aspects of the reservation and compliance with our terms and conditions of business. In the event of any cancellations or rooms unable to be re-let, this person/company will be responsible for any charges incurred.

For full terms & conditions click here